FAQ

In certain regions, it may be necessary to pay import duties, tariffs, as well as other relevant customs fees, which are not included in the payment made to us. These fees, if applicable, are determined and collected by the customs department of the destination country/region. For more information on these fees, please contact your local customs department directly.

The price disparity among premium glass smoking accessories is quite significant. High-end bongs, crafted in regions such as North America, Germany, or Australia, command a hefty price tag which is predominantly attributed to the exceptional quality of glass, meticulous craftsmanship, stringent quality control measures, innovative advancements, and the intricate processes involved, such as annealing, that render borosilicate glass remarkably durable and resilient against thermal strain-induced fractures.

If you discover any errors upon placing your order, kindly reach out to our customer service team promptly. If your order has not yet been shipped, we can assist you in modifying the size or delivery address. In the event that your order has already been shipped, we will make every effort to help resolve the issue, which may involve supplementary shipping charges or alternative remedies.

A hookah session can last anywhere from 30 minutes to an hour or more, depending on how much tobacco is used and how many people are smoking.

You are able to shop as a guest, however, it is recommended that you contact us to create an account in order to personalize your preferences and easily access your past purchase history.

The laws regarding indoor hookah smoking vary by location. In some places, it is legal to smoke hookah indoors at designated establishments, while in others it is banned altogether.

Indeed, we do provide international shipping services to selected countries/regions. Shipping fees and delivery times vary depending on the destination.

Some tips for getting the best smoke out of your hookah include using high-quality tobacco, packing the bowl correctly, using the right amount of heat, and regularly cleaning your hookah.

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